Contacts & FAQs
Our teams are here to support your unique business needs.
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Frequently Asked Questions
Experian Partner Solutions helps you illuminate every facet of value to create compelling offerings that serve your consumers’ needs and business priorities —providing clarity and confidence.
No matter where your customers are on their lifetime journey, our personalized tools provide what you need to illuminate their path to success, by providing complete control of their finances and protecting their identity every step of the way.
Whether you are trying to acquire, engage or retain customers, you can count on EPS to deliver the partnership, expertise, and tools you require to help you see the path to better outcomes, drive new opportunities, and unlock and multiply ongoing value.
The Partner Marketing Portal is a new, self-service platform offering a host of resources for partners, including comprehensive marketing content and tools around Identity Protection, Credit Education and Financial Wellness, to drive growth and deepen relationships with customers.
The Marketing Portal offers a host of resources for partners to better market our EPS solutions. Marketing tools and resources available to you through the portal include:
- Solutions & Services: Get to know your Experian products and features to expand your business.
- Content & Assets: Discover customizable D2C & B2B marketing assets you can leverage to attract, engage, and educate your target audience.
- Stats & Insights: Explore the latest Experian research, along with expert identity theft and financial wellness data.
- Marketing Resources: Access detailed guidelines, best practices, and industry compliance policies and procedures all in one place.
The new, user-friendly Marketing Portal will be replacing the previous Marketing Toolkit. You will be able to login and access the most up-to-date marketing resources, product information, and more to leverage for your EPS marketing needs.
We will be adding content, insights, and resources on a continuous basis, so make sure to bookmark the platform and check back regularly!
If you are experiencing trouble logging in, we can help.
- Forgot my username: If you forgot your username, please email our Technical Support team at firstname.lastname@example.org and we will assist you within 1-2 business days.
- Forgot my password: If you forgot your password and need to reset, click on ‘forgot password’ on the portal login page. Please enter your username or email address and click ‘Submit’. You will receive an email message with instructions on how to reset your password. Your new password must contain at least one lowercase letter, one capital letter, one number and one special character.
If you have any questions or need further assistance, please email our Technical Support team at email@example.com.
Our EPS Marketing team is here to support your business needs. Please fill out the Contact form above and a member of our team will reach out to you.